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Email Password

Posted: Wed Aug 03, 2016 8:39 pm
by muzzatron
Is it hard to change my email password?

Re: Email Password

Posted: Wed Aug 03, 2016 10:49 pm
by KavindaS
muzzatron wrote:Is it hard to change my email password?
1. https://www.exetel.com.au/my_exetel

2. Type your loging username and password and log in to members facilities. (The username and password of the members facilities which exetel has provided to you)

3. From the Panel on top in green color, move your mouse cursor on top of 'Premium VAS' and select Email

4. From there under the exact exemail account click on edit password and put a new password and click save. so that will be your new password for the email.

Re: Email Password

Posted: Thu Aug 04, 2016 10:17 am
by muzzatron
Thanks,

When I follow those instructions it says 'There is no email under your account.' But I have had the my email for years with exetel. So not sure what to do there?

'

Re: Email Password

Posted: Thu Aug 04, 2016 2:22 pm
by KavindaS
muzzatron wrote:Thanks,

When I follow those instructions it says 'There is no email under your account.' But I have had the my email for years with exetel. So not sure what to do there?

'
PM me your email address and the service number that you want to check. I will check on our systems and update you with the status.

Re: Email Password

Posted: Tue Aug 09, 2016 11:45 pm
by muzzatron
hi pmed you :-)

Re: Email Password

Posted: Tue Aug 09, 2016 11:49 pm
by KavindaS
muzzatron wrote:hi pmed you :-)
Thanks. I will check this and get back to you.

Re: Email Password

Posted: Wed Aug 10, 2016 8:58 pm
by KavindaS
KavindaS wrote:
muzzatron wrote:hi pmed you :-)
Thanks. I will check this and get back to you.
I have checked this for you and should be fixed by now. Email account is active and still with your old service number. I have now moved it to your given active service.

Re: Email Password

Posted: Thu Sep 29, 2016 8:30 pm
by muzzatron
All good thanks!