Password Change

Email setup and troubleshooting

Password Change

Postby albion2304 on Thu Dec 01, 2016 7:09 pm

I need to change my exemail password, but it doesn't show up in my dashboard under Premium VAS.

Can someone help fix this?
albion2304
 
Posts: 5
Joined: Tue Apr 20, 2010 4:28 pm
Location: Newcastle

Re: Password Change

Postby KavindaS on Thu Dec 01, 2016 8:27 pm

albion2304 wrote:I need to change my exemail password, but it doesn't show up in my dashboard under Premium VAS.

Can someone help fix this?


In order to investigate this, I need to have your email address. PM me the exact email id and I will have a check on this.
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KavindaS
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Re: Password Change

Postby albion2304 on Thu Dec 01, 2016 9:41 pm

I've pm'd my address, it appears to be sent,not sent, and in my outbox. That doesn't seem normal.
albion2304
 
Posts: 5
Joined: Tue Apr 20, 2010 4:28 pm
Location: Newcastle

Re: Password Change

Postby KavindaS on Thu Dec 01, 2016 11:33 pm

albion2304 wrote:I've pm'd my address, it appears to be sent,not sent, and in my outbox. That doesn't seem normal.


I have received the PM with the email address and thank you for that. With a system change I have resolved your issue now and you may re check in your member’s facilities.
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KavindaS
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