Issues from Email Maint?

Email setup and troubleshooting
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Steves
Posts: 30
Joined: Sun Sep 27, 2009 3:31 pm
Location: Victoria

Issues from Email Maint?

Post by Steves » Wed Nov 08, 2017 3:30 pm

Hello Exetel,
Are there still issues from the scheduled Email maintenance earlier today, we are getting periodic failure to retrieve notifications on several different accounts on different devises?
Cheers,
Steve

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KavindaS
Forum Admin
Posts: 1852
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Issues from Email Maint?

Post by KavindaS » Wed Nov 08, 2017 10:57 pm

Steves wrote:Hello Exetel,
Are there still issues from the scheduled Email maintenance earlier today, we are getting periodic failure to retrieve notifications on several different accounts on different devises?
Cheers,
Steve
Hi Steve,

Based on the planned maintenance notified via viewtopic.php?f=296&t=43713 , For those who have the issues with encryption and using iPhone please follow the below steps.

Settings => Accounts & Passwords => Select your exemail account => Advanced => Authentication
Then select "MD5 Challenge-Response" and it will work.

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