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Issues from Email Maint?

Posted: Wed Nov 08, 2017 3:30 pm
by Steves
Hello Exetel,
Are there still issues from the scheduled Email maintenance earlier today, we are getting periodic failure to retrieve notifications on several different accounts on different devises?
Cheers,
Steve

Re: Issues from Email Maint?

Posted: Wed Nov 08, 2017 10:57 pm
by KavindaS
Steves wrote:Hello Exetel,
Are there still issues from the scheduled Email maintenance earlier today, we are getting periodic failure to retrieve notifications on several different accounts on different devises?
Cheers,
Steve
Hi Steve,

Based on the planned maintenance notified via viewtopic.php?f=296&t=43713 , For those who have the issues with encryption and using iPhone please follow the below steps.

Settings => Accounts & Passwords => Select your exemail account => Advanced => Authentication
Then select "MD5 Challenge-Response" and it will work.