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Emails missing

Posted: Fri Feb 23, 2018 7:46 pm
by ChrisB
Hi
One of my email addresses has not had any emails received since 1324pm today. I logged into webmail and the box is not full (@ around 63%) my other 3 exemail addresses appear ok. What could be the issue.
Chris

Re: Emails missing

Posted: Fri Feb 23, 2018 7:53 pm
by KavindaS
ChrisB wrote:Hi
One of my email addresses has not had any emails received since 1324pm today. I logged into webmail and the box is not full (@ around 63%) my other 3 exemail addresses appear ok. What could be the issue.
Chris
HI Chris,

Can you PM me the exact email address and I will check with the system admins accordingly?

Re: Emails missing

Posted: Fri Feb 23, 2018 8:28 pm
by ChrisB
Pm sent

Re: Emails missing

Posted: Fri Feb 23, 2018 8:34 pm
by ChrisB
The pm seems to be sitting in the outbox. Don’t know if you received it?? You may get the pm twice.

Chris

Re: Emails missing

Posted: Tue Feb 27, 2018 10:23 pm
by AroshJ
ChrisB wrote:The pm seems to be sitting in the outbox. Don’t know if you received it?? You may get the pm twice.

Chris
We have received this information and a test email has been sent to your email address. Please check your inbox for a test email with the subject line "02XXXXXXX5 | Incoming email issue | Ref : 12753963" and confirm whether you have received it.