Strange errors when navigating the internet

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Franpa
Posts: 406
Joined: Thu May 15, 2008 11:44 am
Location: Australia, QLD

Strange errors when navigating the internet

Post by Franpa » Sat Nov 18, 2017 8:42 pm

I get this happening seemingly randomly and I have no clue why. I tried changing to the Exetel DNS (I was using Googles) but it didn't fix it. If you dislike navigating forum attachments, here's an imgur photo album: https://imgur.com/a/Wv32g

The problem is intermittent, sometimes the internet is broken but often it works fine. Do you have any ideas of what could cause this (besides viruses/malware)?

The issue started very late last night and I made a support case regarding it but I sent an email today saying it was fixed, because it looked like it was but now I see the problem is intermittent.
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AroshJ
Exetel Staff
Posts: 375
Joined: Fri May 29, 2015 4:12 pm
Location: Sri Lanka

Re: Strange errors when navigating the internet

Post by AroshJ » Sat Nov 18, 2017 10:52 pm

Franpa wrote:I get this happening seemingly randomly and I have no clue why. I tried changing to the Exetel DNS (I was using Googles) but it didn't fix it. If you dislike navigating forum attachments, here's an imgur photo album: https://imgur.com/a/Wv32g

The problem is intermittent, sometimes the internet is broken but often it works fine. Do you have any ideas of what could cause this (besides viruses/malware)?

The issue started very late last night and I made a support case regarding it but I sent an email today saying it was fixed, because it looked like it was but now I see the problem is intermittent.
We have replied you on your email requesting some test results which will be useful to investigate this matter in detail. Please reply to the same email thread in order to investigate further.

Ref : 12271124

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