2nd NBN as a backup

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damon
Posts: 30
Joined: Thu Apr 23, 2009 5:36 pm
Location: moorabbin VIC

Re: 2nd NBN as a backup

Post by damon » Mon Sep 10, 2018 3:06 pm

might be in a back log , will send again tomorrow if no reply.

damon
Posts: 30
Joined: Thu Apr 23, 2009 5:36 pm
Location: moorabbin VIC

Re: 2nd NBN as a backup

Post by damon » Tue Sep 11, 2018 10:13 am

Hi James,

quick up date

We have ordered the Plan you recommended and the Huawei E8372 modem.
thanks for all your help.

we have also ordered the FAX service as well which will remove the other incoming line

In brief

NBN - exetel
Mobile Broadband - exetel
Fax - exetel
VOIP $10 bundle - exetel

Is there anything else you can sell me?
Thinking about it could my fax number have been Transferred over to the Exetel Fax service?
It is with Telstra at the moment

thanks
Damon

damon
Posts: 30
Joined: Thu Apr 23, 2009 5:36 pm
Location: moorabbin VIC

Re: 2nd NBN as a backup

Post by damon » Mon Oct 01, 2018 10:14 am

HI Exetel,
I have been emailing

Bashi Gunatilake <bashig@exetel.com.au>,
Susan Hayman <susanh@exetel.com.au>,
Amanda De Alwis <amandad@exetel.com.au>

about getting the above pland and modem ordered and delivered.

Could you see if they are available as I really need to get it this week else my ADSL is cut off on the 12th of this month.

Thanks
Damon

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KavindaS
Forum Admin
Posts: 1915
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: 2nd NBN as a backup

Post by KavindaS » Mon Oct 01, 2018 3:36 pm

damon wrote:
Mon Oct 01, 2018 10:14 am
HI Exetel,
I have been emailing

Bashi Gunatilake <bashig@exetel.com.au>,
Susan Hayman <susanh@exetel.com.au>,
Amanda De Alwis <amandad@exetel.com.au>

about getting the above pland and modem ordered and delivered.

Could you see if they are available as I really need to get it this week else my ADSL is cut off on the 12th of this month.

Thanks
Damon

Hi Damon,

Really sorry about this and for the delay caused. Unfortunately the Small and medium business sales department is not available today on holiday. Therefore none of the 3 names you have mentioned available today. However, I have emailed them to check and get back to you tomorrow earliest possible.

James
Exetel Staff
Posts: 1955
Joined: Mon May 09, 2005 10:27 pm

Re: 2nd NBN as a backup

Post by James » Thu Oct 04, 2018 2:26 pm

Damon, I believe this has been sorted now.

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