Unable to connect Dual Universe... Ipv6 routing issue?

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SirMaxxx
Posts: 1
Joined: Thu Oct 29, 2020 9:11 pm

Unable to connect Dual Universe... Ipv6 routing issue?

Post by SirMaxxx » Thu Oct 29, 2020 9:28 pm

So I bought Dual Universe game but can't get on due to network timeout errors

They (Dual Universe guys) asked

"This usually happens when there is a GRE routing applied from the ISPs side as it's an IPv6 technology, which is not really liked by our servers. Would it be possible for you to check
with your internet provider, if they use any technology, which is routing traffic through IPv6?"

So - anyone know?

Thanks

Max

nilushid
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Posts: 1122
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unable to connect Dual Universe... Ipv6 routing issue?

Post by nilushid » Fri Oct 30, 2020 9:41 am

SirMaxxx wrote:
Thu Oct 29, 2020 9:28 pm
So I bought Dual Universe game but can't get on due to network timeout errors

They (Dual Universe guys) asked

"This usually happens when there is a GRE routing applied from the ISPs side as it's an IPv6 technology, which is not really liked by our servers. Would it be possible for you to check
with your internet provider, if they use any technology, which is routing traffic through IPv6?"

So - anyone know?

Thanks

Max
Hi Max

Sorry about the delay in getting back to you. I have sent you an email regarding this inquiry. Please check and reply back if you need any further assistance.

Case-622297


Thanks

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