Timeouts when trying to contact a server

All other technical assistance queries (General technical issues, IPv6. P2P, News groups, etc)
Post Reply
clintosd
Posts: 10
Joined: Wed Oct 29, 2008 4:18 pm
Location: Gosford

Timeouts when trying to contact a server

Post by clintosd » Sat Apr 04, 2009 1:26 pm

Hey guys I've recently installed City of Heroes/Villians, a MMO by NCSoft.

As with all long running mmo's after the initial install, you are required to download all the major content patches since the release of the boxed version.
This is where I'm running into trouble. The updater just sits there chugging away & when it does connect its downloading @ about 5kb/sec.

I have set all the ports required on my router etc etc.

Going through the CoH/CoV tech support forums I found a few ways to direct the downloader to various servers but they all give the same result.

I have emailed them to find out if there are any problems on their end but thought I'd post here and see if anyone had any suggestions.

Any help appreciated :)

Here is a tracert I ran. I get this result on all the available domains for the updater.

Tracing route to 216-107-250-200.plaync.com [216.107.250.200]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 35 ms 34 ms 34 ms 10.0.1.25
4 38 ms 37 ms 35 ms 46.2.233.220.exetel.com.au [220.233.2.46]
5 44 ms 42 ms 42 ms 316.ge-5-0-0.GW5.SYD2.ALTER.NET [221.133.215.77]
6 57 ms 58 ms 58 ms 0.so-7-2-0.XT3.SYD2.ALTER.NET [210.80.33.189]
7 201 ms 200 ms 193 ms 0.so-4-3-0.IR1.LAX12.ALTER.NET [210.80.50.249]
8 206 ms 199 ms 194 ms 0.so-5-0-0.IL1.LAX9.ALTER.NET [152.63.48.65]
9 266 ms 269 ms 271 ms 0.so-6-0-0.XL1.TCO4.ALTER.NET [152.63.32.69]
10 256 ms 258 ms 259 ms POS6-0.GW3.TCO4.ALTER.NET [152.63.35.61]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Post Reply