Can't change IP :(

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onlinenooby
Posts: 8
Joined: Mon Oct 16, 2006 8:56 pm

Can't change IP :(

Post by onlinenooby » Sun Apr 05, 2009 8:29 pm

Anyway to get around this...


Change IP address
Your account is currently shaped by usage. IP change function is not available for you until 1st of next month.


:(.


I've been IP banned on Bored Aussie for using custom kick on a player who deserved it.


But yeh..a month without dota. i'd die :(


any helpp? :(

thanks!

thomashouseman
Posts: 750
Joined: Thu Mar 18, 2004 12:06 pm
Location: Toongabbie
Contact:

Re: Can't change IP :(

Post by thomashouseman » Mon Apr 06, 2009 7:50 am

5 days in and you've already hit the shaping quota... woah!

onlinenooby
Posts: 8
Joined: Mon Oct 16, 2006 8:56 pm

Re: Can't change IP :(

Post by onlinenooby » Mon Apr 06, 2009 9:12 am

nooo.

i think that refers to the fact that i've opted for the option to slow my internet down rather than be charged extra for downloads??


I think thats what they mean by shaping...


theres no way i've downloaded 50+ gigs already


lol

rusty100

Re: Can't change IP :(

Post by rusty100 » Mon Apr 06, 2009 5:09 pm

I have the same: Your account is currently shaped by usage. IP change function is not available for you until 1st of next month.

I am currently on 0.02G peak and 0.00G off peak usage

James
Exetel Staff
Posts: 1992
Joined: Mon May 09, 2005 10:27 pm

Re: Can't change IP :(

Post by James » Mon Apr 06, 2009 5:13 pm

IP changes aren't available to customers who select shaping.

onlinenooby
Posts: 8
Joined: Mon Oct 16, 2006 8:56 pm

Re: Can't change IP :(

Post by onlinenooby » Mon Apr 06, 2009 7:12 pm

is it possible to select unshape for the rest of the month, and still change my ip?

i really need a new ip :(!


cheers

JamesR
Posts: 424
Joined: Sun May 06, 2007 10:20 am

Re: Can't change IP :(

Post by JamesR » Mon Apr 06, 2009 10:23 pm

You got banned from there, so you should probably wear the consequences.

I'm not sure if Exetel will let you change the IP as you are selected for shaping, but you could try asking - residentialsupport@exetel.com.au
Regards,

JamesR
Customer since 2005

Pav L
Exetel Staff
Posts: 171
Joined: Mon Jul 02, 2007 9:36 am
Location: Australia

Re: Can't change IP :(

Post by Pav L » Tue Apr 07, 2009 8:55 am

Hmm, you should still be able to change IP as long as you're not already shaped, PM me your service number.

onlinenooby
Posts: 8
Joined: Mon Oct 16, 2006 8:56 pm

Re: Can't change IP :(

Post by onlinenooby » Tue Apr 07, 2009 11:26 am

pm'd.

thanks for help :)


as for getting banned...yes i know i should have been mor emature but some people on the net just deserve a kick in the ass
heh

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