URL asks for router password

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cardiganstreet
Posts: 46
Joined: Sun Oct 15, 2006 4:12 pm
Location: Springwood NSW

URL asks for router password

Post by cardiganstreet » Tue Apr 07, 2009 4:40 pm

Hi all.

I am trying to logon to http://www.soundring.com.au. They sell stylus needles for turntables.
But when I get the website I get a message saying:

'A username and password are being requested by http://www.soundring.com.au. The site says: "GN-BR01G"'

GN-B015 is my wireless router.

I have tried my user name and password but doesn't work. If I hit cancel I get an error.
'401 Unauthorized => Authorization required!'

I sent the link to a friend and he can access it just like a standard web site with no log in issues. So why am I getting this log in page coming up?

Muzzy

vk3xem
Posts: 910
Joined: Wed Apr 23, 2008 6:45 pm
Location: HEALESVILLE
Contact:

Re: URL asks for router password

Post by vk3xem » Tue Apr 07, 2009 4:43 pm

I just went to the website and it loaded properly.

Try typing the URL with a / at the end of it and see if it makes a difference. http://www.soundring.com.au/
The views I present are that of my own and NOT of any organisation I may belong to.

73 de Simon, VK3XEM

cardiganstreet
Posts: 46
Joined: Sun Oct 15, 2006 4:12 pm
Location: Springwood NSW

Re: URL asks for router password

Post by cardiganstreet » Tue Apr 07, 2009 5:04 pm

Thanks, but did the same thing.

I tried it again in Safari and it asked me for my router password. So I typed it in and it took be to my router page, but the address was http://www.soundring.com.au/.

How bizarre. and all i wanted was a stylus.

It must be some issue with the way my router is set up ?? :?

vk3xem
Posts: 910
Joined: Wed Apr 23, 2008 6:45 pm
Location: HEALESVILLE
Contact:

Re: URL asks for router password

Post by vk3xem » Tue Apr 07, 2009 5:06 pm

cardiganstreet wrote:It must be some issue with the way my router is set up ?? :?
Could it be possible there is a black list in your router and somehow that URL is on it?
The views I present are that of my own and NOT of any organisation I may belong to.

73 de Simon, VK3XEM

Gidget
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Location: Sydney

Re: URL asks for router password

Post by Gidget » Tue Apr 07, 2009 5:35 pm

Perhaps check your Hosts file as well?

Gidget
Log a fault ticket here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal

cardiganstreet
Posts: 46
Joined: Sun Oct 15, 2006 4:12 pm
Location: Springwood NSW

Re: URL asks for router password

Post by cardiganstreet » Tue Apr 07, 2009 6:03 pm

HI have checked my URL blocking and it is disabled.
Have checked my Router Firewall settings and I don't really know what they mean but here goes -

VPN Passthrough:
PPTP Pass Through setting & IPSec Pass Through setting and both are blank

Under Static Rule it says:
Response ping from WAN - disabled
Allow remote management - disabled
Enable NetBIOS passthrough - enabled
Enable DoS protection - disabled

cardiganstreet
Posts: 46
Joined: Sun Oct 15, 2006 4:12 pm
Location: Springwood NSW

Re: URL asks for router password

Post by cardiganstreet » Tue Apr 07, 2009 6:04 pm

Gidget wrote:Perhaps check your Hosts file as well?

Gidget
Sorry but not sure what you mean?

Dazzled
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Re: URL asks for router password

Post by Dazzled » Tue Apr 07, 2009 6:10 pm

/etc/hosts (non-Windows system)
This file can redirect attempts to go online. Normally (by default) it only says "127.0.1.1 your-computer-name" which does not affect external connections.

The web page is green. If you got that far, hosts hasn't affected you. However it sounds like you are being redirected to the router.

JasonM

Re: URL asks for router password

Post by JasonM » Tue Apr 07, 2009 6:50 pm

On Windows systems, the file is located at C:\Windows\system32\drivers\etc\hosts
Check that file for entries relating to the website.

Also, open command prompt, and ping the website, see what it resolves to.

cardiganstreet
Posts: 46
Joined: Sun Oct 15, 2006 4:12 pm
Location: Springwood NSW

Re: URL asks for router password

Post by cardiganstreet » Wed Apr 08, 2009 9:09 am

Did a ping test: (but is all greek to me)


Ping has started ...

PING soundring.com.au (216.151.167.0): 56 data bytes
64 bytes from 216.151.167.0: icmp_seq=0 ttl=32 time=0.341 ms
64 bytes from 216.151.167.0: icmp_seq=1 ttl=32 time=0.342 ms
64 bytes from 216.151.167.0: icmp_seq=2 ttl=32 time=0.348 ms
64 bytes from 216.151.167.0: icmp_seq=3 ttl=32 time=0.364 ms
64 bytes from 216.151.167.0: icmp_seq=4 ttl=32 time=0.364 ms
64 bytes from 216.151.167.0: icmp_seq=5 ttl=32 time=0.354 ms
64 bytes from 216.151.167.0: icmp_seq=6 ttl=32 time=0.359 ms
64 bytes from 216.151.167.0: icmp_seq=7 ttl=32 time=0.345 ms
64 bytes from 216.151.167.0: icmp_seq=8 ttl=32 time=0.364 ms
64 bytes from 216.151.167.0: icmp_seq=9 ttl=32 time=0.367 ms

--- soundring.com.au ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 0.341/0.355/0.367/0.010 ms

Dazzled
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Location: Sydney

Re: URL asks for router password

Post by Dazzled » Wed Apr 08, 2009 9:37 am

Forget the Greek, look at the English: "10 packets transmitted, 10 packets received, 0% packet loss" - that is, you have communicated two-way with your target (for an average round trip time of .35 milliseconds). It is possible to get past the router. So your trouble lies in your software. I am guessing you are using a flavour of Windows. It could help if you post your OS, malware protection, and browser details.

cardiganstreet
Posts: 46
Joined: Sun Oct 15, 2006 4:12 pm
Location: Springwood NSW

Re: URL asks for router password

Post by cardiganstreet » Wed Apr 08, 2009 9:41 am

HI - No I am using OSX 10.5.6 on a mac.

JasonM

Re: URL asks for router password

Post by JasonM » Wed Apr 08, 2009 9:51 am

The problem is a little more obvious
;; ANSWER SECTION:
http://www.soundring.com.au. 0 IN CNAME soundring.com.au.
soundring.com.au. 300 IN A 216.151.167.0

216.151.167.0 ? Someone's having a break from networking 101!

What IP address is your router on?

cardiganstreet
Posts: 46
Joined: Sun Oct 15, 2006 4:12 pm
Location: Springwood NSW

Re: URL asks for router password

Post by cardiganstreet » Wed Apr 08, 2009 10:34 am

Hi that sounds promising but what does it mean?

Dazzled
Volunteer Site Admin
Posts: 6003
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: URL asks for router password

Post by Dazzled » Wed Apr 08, 2009 11:13 am

oops

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