Changed contact details, email mentions wrong name.

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Franpa
Posts: 438
Joined: Thu May 15, 2008 11:44 am
Location: Australia, QLD

Changed contact details, email mentions wrong name.

Post by Franpa » Sun Dec 27, 2009 12:12 am

Hi, when I made my recent plan change I received an email confirming it. The problem is it is still addressed to my dad instead of me. I changed the contact details (a fairly long time ago) so that my dad is now the representative since I now pay for the internet.
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James
Exetel Staff
Posts: 1991
Joined: Mon May 09, 2005 10:27 pm

Re: Changed contact details, email mentions wrong name.

Post by James » Sun Dec 27, 2009 8:32 am

Please email billing@exetel.com.au and they will change the details.

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