Can't send email via mobile phone

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nmurphy2
Posts: 2
Joined: Sat Mar 20, 2010 1:32 pm
Location: Bathurst, NSW

Can't send email via mobile phone

Post by nmurphy2 » Sat Mar 20, 2010 2:06 pm

Hi All,
I have recently set up my Nokia 6700 (connected to Optus) to receive emails from my exemail account. I have no problems receiving emails, although i caannot send any. I have checked the settings suggested here http://exewiki.exetel.com.au/index.php?title=Email_page and think that i have the settings ok.

I have no issues with sending or receiving Hotmail emails.

Any suggestions on how to fix the issue? :?

jokiin
Volunteer Site Admin
Posts: 2970
Joined: Mon Feb 02, 2004 10:23 pm
Location: Sydney

Re: Can't send email via mobile phone

Post by jokiin » Sat Mar 20, 2010 2:21 pm

nmurphy2 wrote:Hi All,
I have recently set up my Nokia 6700 (connected to Optus) to receive emails from my exemail account. I have no problems receiving emails, although i caannot send any. I have checked the settings suggested here http://exewiki.exetel.com.au/index.php?title=Email_page and think that i have the settings ok.

I have no issues with sending or receiving Hotmail emails.

Any suggestions on how to fix the issue? :?
you can't send email from an exemail account unless you are connected via an Exetel connection, if your connection is with Optus directly and not an Optus based Exetel service it will be blocked from sending, you could use Gmail or similar to manage your account as an alternative

nmurphy2
Posts: 2
Joined: Sat Mar 20, 2010 1:32 pm
Location: Bathurst, NSW

Re: Can't send email via mobile phone

Post by nmurphy2 » Sat Mar 20, 2010 2:29 pm

Thank you,

That is what i thought may have been the issue :(

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