Can not access http://blocked.exetel.com.au/usage.php

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piXelatedEmpire
Posts: 15
Joined: Tue Jan 05, 2010 4:55 pm
Location: Mooroolbark, Vic

Can not access http://blocked.exetel.com.au/usage.php

Post by piXelatedEmpire » Thu Mar 25, 2010 8:42 pm

Hi

My account has been blocked due to usage. I am unable to access the unblock page however, and I can not email support as all my email is web based. How do I get my service unblocked?

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Gidget
Volunteer Site Admin
Posts: 1813
Joined: Wed Jan 28, 2004 4:33 am
Location: Sydney

Re: Can not access http://blocked.exetel.com.au/usage.php

Post by Gidget » Thu Mar 25, 2010 11:04 pm

If I had seen this post a couple of hours ago I would have suggested ringing Exetel but the Support Queue closed at 9:30 pm.

I presume you have tried power cycling your modem?

If that didn't/doesn't help you'll need to contact Exetel in the morning.

Gidget
Log a fault ticket here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal

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