Unable to Access Message Bank on adsl2 service

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sato74
Posts: 17
Joined: Mon Jan 03, 2011 5:10 pm
Location: glendale

Unable to Access Message Bank on adsl2 service

Post by sato74 » Sat Nov 19, 2011 11:38 am

After receiving a message on home phone and calling the message bank on *96 and type in my full number
I put in my password and it has not acknowledged it as the correct one, every time now I access it, it now returns a
comment saying the account has no access to the system.

Any help please?

Cheers
Kyle

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stevecJ
Forum Admin
Posts: 1032
Joined: Wed Jan 06, 2010 9:48 am

Re: Unable to Access Message Bank on adsl2 service

Post by stevecJ » Mon Nov 21, 2011 3:08 pm

sato74 wrote:After receiving a message on home phone and calling the message bank on *96 and type in my full number
I put in my password and it has not acknowledged it as the correct one, every time now I access it, it now returns a
comment saying the account has no access to the system.

Any help please?

Cheers
Kyle
Hi Kyle,

I have created a ticket (4599111) and escalated this to the supplier for further investigation as the voice mail is active on your service.

We will get back to you as quickly as possible upon receiving an update.
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

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