Trying to change plans

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LindaB
Posts: 76
Joined: Wed Feb 24, 2010 10:56 am
Location: Australia

Trying to change plans

Post by LindaB » Sat Nov 02, 2013 9:53 pm

I am trying to change my internet plan from T20-4 to the new Unlimited ADSL 2 priced $49.99 Per Month but the new plan is not appearing on the change service in the account area.

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lasithah
Exetel Staff
Posts: 235
Joined: Mon Sep 05, 2011 5:42 pm
Location: Australia

Re: Trying to change plans

Post by lasithah » Sat Nov 02, 2013 10:23 pm

LindaB wrote:I am trying to change my internet plan from T20-4 to the new Unlimited ADSL 2 priced $49.99 Per Month but the new plan is not appearing on the change service in the account area.
Hi LindaB,

I will arrange someone from sales to address this and drop an email to you. :D

James
Exetel Staff
Posts: 1924
Joined: Mon May 09, 2005 10:27 pm

Re: Trying to change plans

Post by James » Sun Nov 03, 2013 11:36 am

The new plans are not available to current customres.

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