Webmail

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shibumi
Posts: 8
Joined: Sat May 27, 2006 3:24 pm
Location: Glenbrook, NSW.
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Webmail

Post by shibumi » Mon Feb 23, 2015 10:41 am

Hi, this is my first post,I use Webmail all the time and while I am able to login okay after a short period I am automatically logged out and I have to login again
it's very frustrating, can any one help with the problem of staying logged on, Many thanks.

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angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Webmail

Post by angelos » Mon Feb 23, 2015 1:05 pm

shibumi wrote:Hi, this is my first post,I use Webmail all the time and while I am able to login okay after a short period I am automatically logged out and I have to login again
it's very frustrating, can any one help with the problem of staying logged on, Many thanks.
The timeout is set to 24 minutes. This is quite a large timeout and is a system setting. I will however check if there is an option to change this per user.

Please PM me your exemail email address so we could take a look at it.

shibumi
Posts: 8
Joined: Sat May 27, 2006 3:24 pm
Location: Glenbrook, NSW.
Contact:

Re: Webmail

Post by shibumi » Mon Feb 23, 2015 1:18 pm

Thanks Angelos my address is mlipper@exemail.com.au

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angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Webmail

Post by angelos » Mon Feb 23, 2015 2:33 pm

shibumi wrote:Thanks Angelos my address is mlipper@exemail.com.au
You would be able to set this manually by navigating in the following manner.

Options > Folder Preferences and changing the "Auto Refresh Folder List"

You may set it to a maximum of 20 minutes.

shibumi
Posts: 8
Joined: Sat May 27, 2006 3:24 pm
Location: Glenbrook, NSW.
Contact:

Re: Webmail

Post by shibumi » Mon Feb 23, 2015 3:07 pm

Thanks angelos you've been a big help, have set it to 20 mins.

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