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Webmail

Posted: Mon Feb 23, 2015 10:41 am
by shibumi
Hi, this is my first post,I use Webmail all the time and while I am able to login okay after a short period I am automatically logged out and I have to login again
it's very frustrating, can any one help with the problem of staying logged on, Many thanks.

Re: Webmail

Posted: Mon Feb 23, 2015 1:05 pm
by angelos
shibumi wrote:Hi, this is my first post,I use Webmail all the time and while I am able to login okay after a short period I am automatically logged out and I have to login again
it's very frustrating, can any one help with the problem of staying logged on, Many thanks.
The timeout is set to 24 minutes. This is quite a large timeout and is a system setting. I will however check if there is an option to change this per user.

Please PM me your exemail email address so we could take a look at it.

Re: Webmail

Posted: Mon Feb 23, 2015 1:18 pm
by shibumi
Thanks Angelos my address is mlipper@exemail.com.au

Re: Webmail

Posted: Mon Feb 23, 2015 2:33 pm
by angelos
shibumi wrote:Thanks Angelos my address is mlipper@exemail.com.au
You would be able to set this manually by navigating in the following manner.

Options > Folder Preferences and changing the "Auto Refresh Folder List"

You may set it to a maximum of 20 minutes.

Re: Webmail

Posted: Mon Feb 23, 2015 3:07 pm
by shibumi
Thanks angelos you've been a big help, have set it to 20 mins.