Page 1 of 1

Can't play Worms: Armageddon online reliably

Posted: Sat Jul 11, 2015 10:28 pm
by Franpa
Netcomm NB16WV-02 (Latest firmware)
Windows 8.1 x64

The game uses IRC for communicating with each other while waiting for an appropriate game lobby to become available and a game specific protocol for communications and game preparation in the game lobby. I am experiencing great difficulty connecting to this IRC service as well as to other players game lobbies. This started happening about 13+ days ago and has been getting worse as time goes by.

I have tried:
Power Cycling Router
Resetting computer (Warm and Cold boot)
Changing computer IP (and Router port forwarding rule)
Resetting the NIC
Verifying the Game Cache in Steam
Checking the security/permissions for the games folder as well as Steams folder
Ensuring the game has Read/Write access to it's folders (It's not installed to Program Files)
Getting angry and frustrated at/with the game
Reinstalling the game
Disabling Trend Micro Internet Security 2015
Verifying an exception exists for the game in the Windows Firewall

Here are a bunch (5) of Wireshark log files (I don't understand their contents, but Wireshark was correctly configured to record the problem):
http://home.exetel.com.au/franpa/random/wireshark.7z
http://home.exetel.com.au/franpa/random ... ark%202.7z

Re: Can't play Worms: Armageddon online reliably

Posted: Sat Jul 11, 2015 11:33 pm
by Kaushalya
Hi,

This has been raised to our senior engineers. We will get back to you shortly.

Your ticket id: 9267289

Re: Can't play Worms: Armageddon online reliably

Posted: Sun Jul 12, 2015 2:23 pm
by Franpa
Define "shortly".

Re: Can't play Worms: Armageddon online reliably

Posted: Sun Jul 12, 2015 4:58 pm
by Kumudh
Franpa wrote:Define "shortly".
An update can be provided within two business days.

Re: Can't play Worms: Armageddon online reliably

Posted: Wed Jul 15, 2015 6:23 pm
by Franpa
The problem appears to be fixed.

Re: Can't play Worms: Armageddon online reliably

Posted: Wed Jul 15, 2015 11:48 pm
by KavindaS
Franpa wrote:The problem appears to be fixed.
Glad to hear that. I will update the relevant senior engineers. :)

Re: Can't play Worms: Armageddon online reliably

Posted: Thu Jul 16, 2015 12:23 am
by Franpa
Could you find out what needed to be changed?

Re: Can't play Worms: Armageddon online reliably

Posted: Thu Jul 16, 2015 9:44 am
by angelos
Franpa wrote:Could you find out what needed to be changed?
It appears some scheduled upgrades have been performed on routing paths which seemingly has resolved the issue.