If I were to churn to another ISP...
If I were to churn to another ISP...
What things should I be aware of, check, or backup etc.?
Exetel Email Address
Exetel Web Space
What else?
Exetel Email Address
Exetel Web Space
What else?
Windows 10 Pro x64 | Intel i7 920 @ 3.6GHz | ASUS P6T Motherboard | 24GB DDR3 1520MHz RAM | MSI Gamer 1080Ti 8GB | Integrated Sound Card | Corsair AX760 Platinum Power Supply | Exetel ZTE H268 Modem
- Amila Fernando
- Forum Admin
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Re: If I were to churn to another ISP...
Once your service is terminated, unless you have selected to keep your emails or webspace these services will also be terminated. All data and emails will be deleted and no copies will be kept.Franpa wrote:What things should I be aware of, check, or backup etc.?
Exetel Email Address
Exetel Web Space
What else?
Also please take the time to print all previous invoices you may need for tax or other purposes before closing your account. Once your account is closed your invoices will no longer be available to you from this site and should you subsequently request a copy of any invoice there may be a considerable delay and charges for providing them.
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
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Re: If I were to churn to another ISP...
Thanks, I assume a fee will be involved if I choose to retain the webspace and email accounts, what would the price be?Amila Fernando wrote:Once your service is terminated, unless you have selected to keep your emails or webspace these services will also be terminated. All data and emails will be deleted and no copies will be kept.
Windows 10 Pro x64 | Intel i7 920 @ 3.6GHz | ASUS P6T Motherboard | 24GB DDR3 1520MHz RAM | MSI Gamer 1080Ti 8GB | Integrated Sound Card | Corsair AX760 Platinum Power Supply | Exetel ZTE H268 Modem
Re: If I were to churn to another ISP...
You could keep your web space active for 6 months by paying $45.00 and exemail accounts $30.00 for 6 months.Franpa wrote:Thanks, I assume a fee will be involved if I choose to retain the webspace and email accounts, what would the price be?Amila Fernando wrote:Once your service is terminated, unless you have selected to keep your emails or webspace these services will also be terminated. All data and emails will be deleted and no copies will be kept.
Re: If I were to churn to another ISP...
Thanks for the details.
Windows 10 Pro x64 | Intel i7 920 @ 3.6GHz | ASUS P6T Motherboard | 24GB DDR3 1520MHz RAM | MSI Gamer 1080Ti 8GB | Integrated Sound Card | Corsair AX760 Platinum Power Supply | Exetel ZTE H268 Modem
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- Posts: 61
- Joined: Thu Mar 03, 2005 1:26 pm
- Location: Central Coast (NSW)
Re: If I were to churn to another ISP...
Hi eXeTeL Staff
How do we select this option to keep emails & webspace? Looks like I will have to churn from eXeTeL because I've recently been advised you will cease supplying services to my address.
Wouldn't mind maintaining the emails and webspace for an additional period of time. Thanks.
- TZ!
How do we select this option to keep emails & webspace? Looks like I will have to churn from eXeTeL because I've recently been advised you will cease supplying services to my address.
Wouldn't mind maintaining the emails and webspace for an additional period of time. Thanks.
- TZ!
Re: If I were to churn to another ISP...
" You could keep your web space active for 6 months by paying $45.00 and exemail accounts $30.00 for 6 months."Thy_Zombie! wrote:Hi eXeTeL Staff
How do we select this option to keep emails & webspace? Looks like I will have to churn from eXeTeL because I've recently been advised you will cease supplying services to my address.
Wouldn't mind maintaining the emails and webspace for an additional period of time. Thanks.
- TZ!
You may request the above to the cancellation department when canceling the service.
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- Posts: 61
- Joined: Thu Mar 03, 2005 1:26 pm
- Location: Central Coast (NSW)
Re: If I were to churn to another ISP...
Hi KavindaS
Technically, I'm not cancelling my service. Exetel advised me be letter that it will be terminating my service towards the end of the month.
- TZ!
Technically, I'm not cancelling my service. Exetel advised me be letter that it will be terminating my service towards the end of the month.
- TZ!
Re: If I were to churn to another ISP...
When the service gets ceased at end of this month you will loose the web space and email service with Exetel. If you wish to keep those services with Exetel you may call our cancellation team and make the request.Thy_Zombie! wrote:Hi KavindaS
Technically, I'm not cancelling my service. Exetel advised me be letter that it will be terminating my service towards the end of the month.
- TZ!
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- Posts: 61
- Joined: Thu Mar 03, 2005 1:26 pm
- Location: Central Coast (NSW)
Re: If I were to churn to another ISP...
Thank you.
- TZ!
- TZ!