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Re: 2nd NBN as a backup

Posted: Mon Sep 10, 2018 3:06 pm
by damon
might be in a back log , will send again tomorrow if no reply.

Re: 2nd NBN as a backup

Posted: Tue Sep 11, 2018 10:13 am
by damon
Hi James,

quick up date

We have ordered the Plan you recommended and the Huawei E8372 modem.
thanks for all your help.

we have also ordered the FAX service as well which will remove the other incoming line

In brief

NBN - exetel
Mobile Broadband - exetel
Fax - exetel
VOIP $10 bundle - exetel

Is there anything else you can sell me?
Thinking about it could my fax number have been Transferred over to the Exetel Fax service?
It is with Telstra at the moment

thanks
Damon

Re: 2nd NBN as a backup

Posted: Mon Oct 01, 2018 10:14 am
by damon
HI Exetel,
I have been emailing

Bashi Gunatilake <bashig@exetel.com.au>,
Susan Hayman <susanh@exetel.com.au>,
Amanda De Alwis <amandad@exetel.com.au>

about getting the above pland and modem ordered and delivered.

Could you see if they are available as I really need to get it this week else my ADSL is cut off on the 12th of this month.

Thanks
Damon

Re: 2nd NBN as a backup

Posted: Mon Oct 01, 2018 3:36 pm
by KavindaS
damon wrote:
Mon Oct 01, 2018 10:14 am
HI Exetel,
I have been emailing

Bashi Gunatilake <bashig@exetel.com.au>,
Susan Hayman <susanh@exetel.com.au>,
Amanda De Alwis <amandad@exetel.com.au>

about getting the above pland and modem ordered and delivered.

Could you see if they are available as I really need to get it this week else my ADSL is cut off on the 12th of this month.

Thanks
Damon

Hi Damon,

Really sorry about this and for the delay caused. Unfortunately the Small and medium business sales department is not available today on holiday. Therefore none of the 3 names you have mentioned available today. However, I have emailed them to check and get back to you tomorrow earliest possible.

Re: 2nd NBN as a backup

Posted: Thu Oct 04, 2018 2:26 pm
by James
Damon, I believe this has been sorted now.