Silent number charge

Note: For official invoice and billing responses use billing@exetel.com.au
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phoney
Posts: 3
Joined: Wed Apr 26, 2006 11:01 pm

Silent number charge

Post by phoney » Mon Mar 05, 2018 11:15 am

Telstra have removed their monthly $2.93 charge for silent / unlisted numbers.

Why is exetel still charging $3.50 per month for silent numbers?

Does it actually cost the company anything to provide this service - or is it just a tick box somewhere in my account settings?

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KavindaS
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Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Silent number charge

Post by KavindaS » Mon Mar 05, 2018 1:41 pm

phoney wrote:Telstra have removed their monthly $2.93 charge for silent / unlisted numbers.

Why is exetel still charging $3.50 per month for silent numbers?

Does it actually cost the company anything to provide this service - or is it just a tick box somewhere in my account settings?
Any value added service chargeable from the wholesale provider only, we apply the same with the customers.

phoney
Posts: 3
Joined: Wed Apr 26, 2006 11:01 pm

Re: Silent number charge

Post by phoney » Mon Mar 05, 2018 9:58 pm

KavindaS wrote:Any value added service chargeable from the wholesale provider only, we apply the same with the customers.
And how much is charged by the wholesaler on a per customer basis?

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KavindaS
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Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Silent number charge

Post by KavindaS » Mon Mar 05, 2018 10:28 pm

phoney wrote:
KavindaS wrote:Any value added service chargeable from the wholesale provider only, we apply the same with the customers.
And how much is charged by the wholesaler on a per customer basis?
We cannot confirm any charges that applies from the wholesale provider at wholesale rates. If you need further information with regards to the charges, drop an email to billing@exetel.com.au stating your 10 digits service number.

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