Closed account

[markhore]

Hi can I make sure my account is closed
Exetel disconnected it last Tuesday but still showing live in “my exetel”
Can you confirm
1- I won’t be charged again
2- if any money you are refunding as accounts paid month in advance ??
Thankyou

[nilushid]

Hi can I make sure my account is closed
Exetel disconnected it last Tuesday but still showing live in “my exetel”
Can you confirm
1- I won’t be charged again
2- if any money you are refunding as accounts paid month in advance ??
Thankyou

Hi

Can you PM me your customer ID or the service number to check on this?

Thanks

[markhore]

Customer number 338721

[nilushid]

Customer number 338721

Thanks for the details. We will check and get back to you asap.

[nuwanthaa]

Hi,

We sent an email to your nominated email address under the reference: Case-755090. Please check the email at your earliest convenience.

We apologize for any inconvenience caused.

Regards

[markhore]

I have emailed back to that email as some of the dates are incorrect saying account closed today but exetel disconnected me last week the 9th February without my consent ????