Automatically receive invoices via email

Note: For official invoice and billing responses use billing@exetel.com.au
bigmudcake
Posts: 12
Joined: Wed Oct 08, 2008 11:15 am
Location: Lismore NSW Australia

Automatically receive invoices via email

Post by bigmudcake » Tue Oct 21, 2008 12:17 pm

Hi there,

I cannot find an obvious way to have invoices sent to an email address when they are generated.

It would save on our printing, good for the environment :-)

I am currently on an ADSL B10 account

James
Exetel Staff
Posts: 1984
Joined: Mon May 09, 2005 10:27 pm

Re: Automatically receive invoices via email

Post by James » Tue Oct 21, 2008 12:51 pm

You don't need to print them, you can always save them as a pdf?

ABC123
Posts: 4
Joined: Wed Nov 26, 2008 6:56 pm
Location: Dubbo, NSW

Re: Automatically receive invoices via email

Post by ABC123 » Thu Nov 27, 2008 3:07 pm

I would like to receive an email continaing our bill every month. This saves time having to log into the website. Can this be accomplished?

James D

Re: Automatically receive invoices via email

Post by James D » Thu Nov 27, 2008 3:19 pm

At this time it is not an option. All of your invoices are stored in the user facilities.

flak
Posts: 153
Joined: Thu May 20, 2004 7:17 am

Re: Automatically receive invoices via email

Post by flak » Fri Nov 28, 2008 2:02 pm

I would also appreciate receiving my invoice by email. Surely whatever batch process produces the invoices could check if the customer wants the email, and if so send it.

mattski
Posts: 76
Joined: Wed Sep 22, 2004 7:15 pm

Re: Automatically receive invoices via email

Post by mattski » Fri Nov 28, 2008 4:39 pm

If this were to be implemented it would be useful (for me) to have the option of having the invoice(s) emailed to a different address than the main one.
This is because while I look after a number of accounts/services wrt technical and plan selection, I'm not the one who pays the bills and keeps records in all cases.

samarium
Posts: 376
Joined: Thu Feb 02, 2006 12:17 am

Re: Automatically receive invoices via email

Post by samarium » Fri Nov 28, 2008 6:03 pm

Me too. It is much easier to automatically extract a pdf from an email message than it is to automate login to a web site and download and save an invoice, and I don't have to save by password in a text file either.

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Re: Automatically receive invoices via email

Post by ForumAdmin » Sat Nov 29, 2008 11:30 am

samarium wrote:Me too. It is much easier to automatically extract a pdf from an email message than it is to automate login to a web site and download and save an invoice, and I don't have to save by password in a text file either.
We'll have a look at the 'burden' and see what can be done.

raymond
Exetel Staff
Posts: 345
Joined: Thu Mar 04, 2004 2:46 pm

Re: Automatically receive invoices via email

Post by raymond » Sat Nov 29, 2008 9:25 pm

Auutomatically emailing PDF invoice can be done. We will add into December to do list. You should be able to receive from the first of January 2009.

flak
Posts: 153
Joined: Thu May 20, 2004 7:17 am

Re: Automatically receive invoices via email

Post by flak » Mon Dec 01, 2008 10:09 am

raymond wrote:Auutomatically emailing PDF invoice can be done. We will add into December to do list. You should be able to receive from the first of January 2009.

Thanks for the quick and positive response.

Remember to make it opt-in, otherwise you are sure to be accused of spamming ... :roll:

flak
Posts: 153
Joined: Thu May 20, 2004 7:17 am

Re: Automatically receive invoices via email

Post by flak » Tue Jan 27, 2009 2:15 pm

raymond wrote:Auutomatically emailing PDF invoice can be done. We will add into December to do list. You should be able to receive from the first of January 2009.
Is there any update to this?

peter_mcc
Posts: 79
Joined: Sat Jan 15, 2005 9:39 am

Re: Automatically receive invoices via email

Post by peter_mcc » Thu Feb 12, 2009 10:34 pm

Hi.
any news on this?
peter

peter_mcc
Posts: 79
Joined: Sat Jan 15, 2005 9:39 am

Re: Automatically receive invoices via email

Post by peter_mcc » Wed Feb 25, 2009 9:12 pm

Bump!

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Re: Automatically receive invoices via email

Post by ForumAdmin » Sun Mar 08, 2009 5:00 pm

I've asked the sysamin responsible to reply to ypu.

raymond
Exetel Staff
Posts: 345
Joined: Thu Mar 04, 2004 2:46 pm

Re: Automatically receive invoices via email

Post by raymond » Sun Mar 08, 2009 10:30 pm

Automatically emailing invoice function has been done for current business SHDSL customer. We will consider adding it to all cusotmers.

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