Changing Account Holder Name on Invoices

Note: For official invoice and billing responses use billing@exetel.com.au
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hardya
Posts: 14
Joined: Tue Nov 23, 2004 10:48 pm

Changing Account Holder Name on Invoices

Post by hardya » Sun Nov 02, 2008 11:06 pm

Is it possible to change Account Holder Name on Invoices for ADSL2?

I have changed the 'contact name' and contact phone number details within the member facilities area, however the invoices still display the original account holder name on them.

Or does it technically have to remain in the original account holder's name?

Cheers,

hardya

James D

Re: Changing Account Holder Name on Invoices

Post by James D » Thu Nov 06, 2008 12:09 pm

You will need to email billing@exetel.com.au with the request to change account holder names.

syncmaster
Posts: 43
Joined: Fri Sep 14, 2007 10:15 am
Location: Sydney

Re: Changing Account Holder Name on Invoices

Post by syncmaster » Sat Nov 15, 2008 3:30 pm

James D wrote:You will need to email billing@exetel.com.au with the request to change account holder names.
Does it cost?

ForumAdmin
Exetel Staff
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Re: Changing Account Holder Name on Invoices

Post by ForumAdmin » Sat Nov 15, 2008 7:09 pm

syncmaster wrote:
James D wrote:You will need to email billing@exetel.com.au with the request to change account holder names.
Does it cost?
$25.00 - but it isn't something we encourage.

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