Retaining VOIP service after cancellation of ADSL2+

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SpaceMonkey
Posts: 29
Joined: Sat Nov 11, 2006 9:23 pm

Retaining VOIP service after cancellation of ADSL2+

Post by SpaceMonkey » Tue Apr 21, 2009 11:43 pm

Hi All, was wonderign if I could get some clarification on something. Currently we have the following Exetel services:

"naked" ADSL2+
VOIP
mobile (2G Vodafone)
HSPA

The VOIP number is the included VOIP DID that came with my ADSL2+ plan. I believe I'm also entitled to anopther VOIP number with the HSPA, service, but as I have no need for a second number have never utilised that.

As we're about to go travelling aqround the country for a few months, we're cancelling the ADSL2+ service as of the end of this month. However I've elected to keep the VOIP DID. As I have retained the HSPA service, will my existing VOIP DID still be included with that at no extra charge with my 100 monthly calls or is there something I need to do to ensure that it's associated with the HSPA service?

Cheers, Dave

CoreyPlover
Volunteer Site Admin
Posts: 5922
Joined: Sat Nov 04, 2006 2:24 pm
Location: Melbourne, VIC

Re: Retaining VOIP service after cancellation of ADSL2+

Post by CoreyPlover » Thu Apr 23, 2009 10:25 pm

Duplicate thread
...What James said (see http://forum.exetel.com.au/viewtopic.ph ... 58#p242658)

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