Service, invoicing, and data credits start date.

Note: For official invoice and billing responses use billing@exetel.com.au
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oldfart1
Posts: 25
Joined: Sat May 30, 2009 2:08 pm
Location: melbourne

Service, invoicing, and data credits start date.

Post by oldfart1 » Mon Jul 27, 2009 2:10 pm

My adsl2 connect should happen tomorrow. At the moment I have only been invoiced for the setup ($40).
Does the contract date, invoicing, and prepaid data start from switch-on, or what's the sequence and timing please?

tulett
Posts: 21
Joined: Thu Jun 18, 2009 12:48 am
Location: Adelaide

Re: Service, invoicing, and data credits start date.

Post by tulett » Mon Jul 27, 2009 6:57 pm

You'll be billed for the days between the date of activation and the rest of the month (with a pro-rata download qouta I believe). You'll then be billed for a month in advance with full qouta from 01/08/2009.

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