VOIP Rates USA - What Tel# for "High" & "Ultra High"

Note: For official invoice and billing responses use billing@exetel.com.au
Post Reply
kookaburra2
Posts: 27
Joined: Mon Oct 13, 2008 12:00 pm
Location: Gold Coast

VOIP Rates USA - What Tel# for "High" & "Ultra High"

Post by kookaburra2 » Wed Mar 17, 2010 11:38 am

In Exetel's VOIP rates price list http://www.exetel.com.au/voip_pricelist.htm#U for USA, there are 8 different entries...
USA $0.02
USA-Alaska $0.20
USA-Hawaii $0.03
USA-High $0.09
USA-High $0.10
USA-Ultra High $0.10
USA-Ultra High $0.12
USA-Ultra High $0.13

Alaska and Hawaii are pretty clearcut, but how can I know in advance which of the other rates any particular telephone number will be charged at?

I couldn't find an explanation anywhere. Having 2 High's and 3 Ultra-High's with nothing else to differentiate them is weird, but of course my main concern is to be able to know before I dial whether a number I am about to call will be $0.02 or higher.

Thanks, K2

Himantha
Exetel Staff
Posts: 181
Joined: Fri May 11, 2007 1:44 am

Re: VOIP Rates USA - What Tel# for "High" & "Ultra High"

Post by Himantha » Wed Mar 17, 2010 11:58 am

Basically normal call to a residential address is usually the low rate.

Attached are the 16,800 USA high and ultra high prefixes.
Attachments
USA High-Ultra High prefixes.rar
(127.36 KiB) Downloaded 130 times

kookaburra2
Posts: 27
Joined: Mon Oct 13, 2008 12:00 pm
Location: Gold Coast

Re: VOIP Rates USA - What Tel# for "High" & "Ultra High"

Post by kookaburra2 » Wed Mar 17, 2010 12:44 pm

Well, thanks for that. Now I'm wondering where the list comes from? Does it change much?

But more importantly, could Exetel somehow put some explanatory info or pointers to it in or near the VoIP pricelist?

And this list still doesn't say which of the 2 High rates or which of the 3 Ultra-High rates any given tel prefix would be charged by Exetel. K2

blavery
Posts: 7
Joined: Tue Jan 06, 2009 11:53 am
Location: Maoochydore QLD

Re: VOIP Rates USA - What Tel# for "High" & "Ultra High"

Post by blavery » Thu May 13, 2010 10:37 pm

I have the same issue - what am I to be charged to USA?
I downloaded the rar / xls sheet. It has entries like this:
USA-High 1201340
USA-High 1201355
USA-Ultra High 1507417
USA-Ultra High 1507418

I dial a USA number like this, from my home phone (voip): 0011 1 605 xxx xxxx
Hey I presume with VOIP I do international calls just like I always used to (0011 - Country - Area - Number)?
A google hunt tells me that 605 prefix is South Dakota. Every USA code I ever saw had 3 digits like that.
So what does the XLS sheet tell me? I have no idea. The 7 digit numbers don't mean tuppence to me. They don't relate to the 605.
What do I find I get charged (after an 80 minute call)? Answer = Ultra-High 13 c/min.
Would I have preferred 2 c/min? Sure. But I don't know what the charging rules are.
Please - a bit of transparency.
Brian

ExetelVoice
Exetel Staff
Posts: 359
Joined: Tue Aug 03, 2004 5:43 pm

Re: VOIP Rates USA - What Tel# for "High" & "Ultra High"

Post by ExetelVoice » Tue Feb 08, 2011 5:07 pm

Unfortunately, there is no definition or determination from our supplier Verizon.

Calls may go to USA high or USA Ultra-High but Exetel are unable to advise beforehand or pro-actively.
It is a result of when the cdr’s are supplied and we bill according to the tariff code in the cdr.

We will ask again, however.

ExetelVoice
Exetel Staff
Posts: 359
Joined: Tue Aug 03, 2004 5:43 pm

Re: VOIP Rates USA - What Tel# for "High" & "Ultra High"

Post by ExetelVoice » Tue Feb 08, 2011 5:18 pm

Actually there are 17,930 possible prefixes that encompass USA High and USA Ultra High.

PREFIX range
USA HIGH 1201304 - 1989983
USA ULTRA HIGH 1206202 - 1989748

All other calls outside these ranges to prefix 1 will be charged the low US rate.

freddyzdead
Posts: 42
Joined: Wed Mar 07, 2007 7:45 pm

Re: VOIP Rates USA - What Tel# for "High" & "Ultra High"

Post by freddyzdead » Fri Feb 03, 2012 11:23 am

Actually, it works this way:
All the numbers start with "1". This just means it's long-distance (std)
The next 3 digits are the area code.
The last 3 digits are the exchange prefix.
After that comes xxxx the last 4 digits of the 7-digit USA phone number.
That's all there is to it.

Post Reply