Combining two accounts

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robleyd
Posts: 11
Joined: Wed Aug 15, 2012 10:42 pm
Location: Murbko, SA

Combining two accounts

Post by robleyd » Thu Feb 20, 2014 1:51 pm

I currently have an account for 2 mobiles (215074) and a separate account for a TELB1 landline - these are debited separately. Is it possible to combine the accounts for these services so that all appear on one invoice and only one debit needs to be made per month? If this is possible, will I be able to access information (usage, etc) abut the TELB1 account through the same login I currently use for the mobile services?

Thanks.

stevecJ
Forum Admin
Posts: 1041
Joined: Wed Jan 06, 2010 9:48 am

Re: Combining two accounts

Post by stevecJ » Thu Feb 20, 2014 4:24 pm

robleyd wrote:I currently have an account for 2 mobiles (215074) and a separate account for a TELB1 landline - these are debited separately. Is it possible to combine the accounts for these services so that all appear on one invoice and only one debit needs to be made per month? If this is possible, will I be able to access information (usage, etc) abut the TELB1 account through the same login I currently use for the mobile services?

Thanks.
Hi,

I have passed this to our billing team and they will get back to you shortly.
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robleyd
Posts: 11
Joined: Wed Aug 15, 2012 10:42 pm
Location: Murbko, SA

Re: Combining two accounts

Post by robleyd » Thu Feb 20, 2014 4:30 pm

Great - thanks for that.

AzwanM
Exetel Staff
Posts: 23
Joined: Thu Jul 09, 2009 2:03 pm
Location: Sri Lanka

Re: Combining two accounts

Post by AzwanM » Thu Feb 20, 2014 4:58 pm

robleyd wrote:Great - thanks for that.
Please be informed that your request has now been completed.

We have sent a confirmation e-mail to your nominated e-mail address held on file.

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