Charged for an inclusion?

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tin
Posts: 178
Joined: Mon Jul 28, 2008 5:22 pm
Location: Northwest NSW
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Charged for an inclusion?

Post by tin » Tue Jul 15, 2014 10:56 am

Just wanted to check... We're on the old B30 plan, which I know included web hosting.

But I thought email hosting was also included in that plan. Our bill on the 1/7 has web hosting as $0, but has a $40 charge for 30 email accounts. Is that right?
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Bellag
Exetel Staff
Posts: 68
Joined: Wed Aug 07, 2013 1:13 pm
Location: Sydney

Re: Charged for an inclusion?

Post by Bellag » Tue Jul 15, 2014 12:28 pm

Yes, Free email hosting was allowed for the B30 plans. For us to further investigate on this, could you kindly PM us your telephone number with Exetel.

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