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New Account and Telephone Different Names

Posted: Sat Aug 02, 2014 10:36 am
by rooscoota
hellooooo,

ok, here's the thing, I would like to activate a new adsl account at mothers residence and the Telstra phone is in her name, am I able to activate adsl at mothers residence in my name on her behalf and with her permission using my details or does it all have to be in her name. I have a current 10.5 year old account at my residence that I will also be keeping so it will work out to 2 accounts in my name at 2 different locations.

hope this explains it clear enough.

P.S. there's no new topic button in Products and Services thread

Re: New Account and Telephone Different Names

Posted: Sat Aug 02, 2014 12:27 pm
by kushanw
Hi rooscoota,

I have sent this to our Sales Team.They will get back to you on your query. Reference: 8175035

Re: New Account and Telephone Different Names

Posted: Sun Aug 03, 2014 1:46 pm
by Mandy
Hi Rooscoota,

If your plaining on getting a standalone ADSL service of course it should be fine. However in order to confirm the details for you, it would be great if you could PM your best contact number so that we could get in touch with you.

Regards,
Mandy

Re: New Account and Telephone Different Names

Posted: Mon Aug 04, 2014 12:36 pm
by rooscoota
Hi Mandy

PM sent

Thank you.

Re: New Account and Telephone Different Names

Posted: Sat Aug 09, 2014 4:06 pm
by rooscoota
still waiting to be contacted.

Re: New Account and Telephone Different Names

Posted: Sat Aug 09, 2014 4:45 pm
by angelos
rooscoota wrote:still waiting to be contacted.
I have advised our Sales team to look into this.

Apologies for the delay.

Re: New Account and Telephone Different Names

Posted: Sat Aug 09, 2014 5:10 pm
by James
rooscoota wrote:hellooooo,

ok, here's the thing, I would like to activate a new adsl account at mothers residence and the Telstra phone is in her name, am I able to activate adsl at mothers residence in my name on her behalf and with her permission using my details or does it all have to be in her name. I have a current 10.5 year old account at my residence that I will also be keeping so it will work out to 2 accounts in my name at 2 different locations.

hope this explains it clear enough.

P.S. there's no new topic button in Products and Services thread
Very sorry for the tardy delay.

You are able to order a stand alone ADSL service without notifying the telephone account holder.

Re: New Account and Telephone Different Names

Posted: Sun Aug 10, 2014 9:02 am
by rooscoota
thankyou angelos and james for your input.