Important Notice ...

Note: For official invoice and billing responses use billing@exetel.com.au
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kash
Posts: 12
Joined: Fri May 02, 2008 8:31 pm
Location: Canberra

Important Notice ...

Post by kash » Mon Sep 15, 2014 9:26 am

Hi

Can you please remove Important notice from the subject line when you send my monthly invoice. It's not an important notice it's just an invoice. I keep getting a bit of a jolt when I see just the first two words on my email client and think that I've gone over my allowance or incurred a penalty.

Better to use those words sparingly otherwise when you do have an important notice it may get ignored.

regards

angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Important Notice ...

Post by angelos » Tue Sep 16, 2014 12:41 am

kash wrote:Hi

Can you please remove Important notice from the subject line when you send my monthly invoice. It's not an important notice it's just an invoice. I keep getting a bit of a jolt when I see just the first two words on my email client and think that I've gone over my allowance or incurred a penalty.

Better to use those words sparingly otherwise when you do have an important notice it may get ignored.

regards
Thank you for your feedback. This request has been forwarded to our Billing team and they will be looking into this further.

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