Invoice payment questions

Note: For official invoice and billing responses use billing@exetel.com.au
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deeshay
Posts: 7
Joined: Tue Dec 17, 2013 12:34 am
Location: Adelaide

Invoice payment questions

Post by deeshay » Thu Oct 09, 2014 2:16 pm

Hello,

If I pay an Invoice before the due date using the 'Pay Anytime' option, is there a fee of $1.10?

Also, does paying an invoice in advance stop the scheduled automatic payment?

Thank you!

rochana
Exetel Staff
Posts: 14
Joined: Tue Jan 03, 2012 4:25 pm
Location: Sydney

Re: Invoice payment questions

Post by rochana » Thu Oct 09, 2014 5:25 pm

Hi,

There will be no credit card surcharges for any advance payments you make via the "Pay Anytime" option.

You can use the "Pay Anytime" option to make advance payments and these payments will be set off against the monthly bills until the advance payment runs out.

Thank you..!

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deeshay
Posts: 7
Joined: Tue Dec 17, 2013 12:34 am
Location: Adelaide

Re: Invoice payment questions

Post by deeshay » Thu Oct 09, 2014 5:46 pm

Thank you for the clarification!

Very much appreciated ;)

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