When would mobile data usage be reset?

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jchmak
Posts: 2
Joined: Mon Dec 15, 2014 4:24 pm
Location: sydney

When would mobile data usage be reset?

Post by jchmak » Mon Dec 15, 2014 4:36 pm

For mobile date usage, when would data usage be reset to zero for each month? 1st day of each month or the 14th of each month?

angelos
Exetel Staff
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Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: When would mobile data usage be reset?

Post by angelos » Mon Dec 15, 2014 5:18 pm

jchmak wrote:For mobile date usage, when would data usage be reset to zero for each month? 1st day of each month or the 14th of each month?
Welcome to the Exetel user help forum.

The answer to your question would be the 1st of each month.

jchmak
Posts: 2
Joined: Mon Dec 15, 2014 4:24 pm
Location: sydney

Re: When would mobile data usage be reset?

Post by jchmak » Tue Dec 16, 2014 10:28 am

Thanks for the quick reply.

I noticed that my ADSL usage was reset to zero on 14th of each month.

So the cut-off dated for ADSL usage and mobile data usage are different, right?

angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: When would mobile data usage be reset?

Post by angelos » Tue Dec 16, 2014 10:45 am

jchmak wrote:Thanks for the quick reply.

I noticed that my ADSL usage was reset to zero on 14th of each month.

So the cut-off dated for ADSL usage and mobile data usage are different, right?
Yes its different. Broadband usage is calculated between the 14th of the month and the 13th of the next month so it resets on the 14th.

Mobile data usage is reset on the 1st of each month.

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