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When would mobile data usage be reset?

Posted: Mon Dec 15, 2014 4:36 pm
by jchmak
For mobile date usage, when would data usage be reset to zero for each month? 1st day of each month or the 14th of each month?

Re: When would mobile data usage be reset?

Posted: Mon Dec 15, 2014 5:18 pm
by angelos
jchmak wrote:For mobile date usage, when would data usage be reset to zero for each month? 1st day of each month or the 14th of each month?
Welcome to the Exetel user help forum.

The answer to your question would be the 1st of each month.

Re: When would mobile data usage be reset?

Posted: Tue Dec 16, 2014 10:28 am
by jchmak
Thanks for the quick reply.

I noticed that my ADSL usage was reset to zero on 14th of each month.

So the cut-off dated for ADSL usage and mobile data usage are different, right?

Re: When would mobile data usage be reset?

Posted: Tue Dec 16, 2014 10:45 am
by angelos
jchmak wrote:Thanks for the quick reply.

I noticed that my ADSL usage was reset to zero on 14th of each month.

So the cut-off dated for ADSL usage and mobile data usage are different, right?
Yes its different. Broadband usage is calculated between the 14th of the month and the 13th of the next month so it resets on the 14th.

Mobile data usage is reset on the 1st of each month.