Hi there,
I need to cancel my service.
Can you please tell me how I go about this (without having to ring up the call centre and sit on hold...if possible). I can't see anywhere in the member portal where I can cancel it?
Thanks
Cancel service
Re: Cancel service
Hi,The Rock wrote:Hi there,
I need to cancel my service.
Can you please tell me how I go about this (without having to ring up the call centre and sit on hold...if possible). I can't see anywhere in the member portal where I can cancel it?
Thanks
I have passed this to our cancellations team and you will be contacted shortly.
Ticket ID: 9008524
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
=================
Exetel Support Portal
=================
=================
Exetel Support Portal
=================
Re: Cancel service
Thanks for that, all sorted.
Cheers
Cheers
Re: Cancel service
Likewise,
I am moving overseas and would like to cancel my ADSL account.
I have emailed twice and no response. Could you please let me know how this can be done.
Thanks.
I am moving overseas and would like to cancel my ADSL account.
I have emailed twice and no response. Could you please let me know how this can be done.
Thanks.
Re: Cancel service
Could you please PM me your details so we can assist you with the cancellation.murrum wrote:Likewise,
I am moving overseas and would like to cancel my ADSL account.
I have emailed twice and no response. Could you please let me know how this can be done.
Thanks.
Re: Cancel service
HI
I also want to cancel my service. because I have moved out.
I also want to cancel my service. because I have moved out.
Re: Cancel service
You may drop an email to residentialsupport@exetel.com.au and it will be dealt with accordingly.Tastech wrote:HI
I also want to cancel my service. because I have moved out.