Cancel service

[The Rock]

Hi there,

I need to cancel my service.

Can you please tell me how I go about this (without having to ring up the call centre and sit on hold...if possible). I can't see anywhere in the member portal where I can cancel it?

Thanks

[stevecJ]

Hi there,

I need to cancel my service.

Can you please tell me how I go about this (without having to ring up the call centre and sit on hold...if possible). I can't see anywhere in the member portal where I can cancel it?

Thanks

Hi,

I have passed this to our cancellations team and you will be contacted shortly.

Ticket ID: 9008524

[The Rock]

Thanks for that, all sorted.

Cheers

[murrum]

Likewise,

I am moving overseas and would like to cancel my ADSL account.
I have emailed twice and no response. Could you please let me know how this can be done.

Thanks.

[ShaminG]

Likewise,

I am moving overseas and would like to cancel my ADSL account.
I have emailed twice and no response. Could you please let me know how this can be done.

Thanks.

Could you please PM me your details so we can assist you with the cancellation.

[Tastech]

HI
I also want to cancel my service. because I have moved out.

[angelos]

HI
I also want to cancel my service. because I have moved out.

You may drop an email to residentialsupport@exetel.com.au and it will be dealt with accordingly.