Back to Telstra I go or Elsewhere

Note: For official invoice and billing responses use billing@exetel.com.au

Back to Telstra I go or Elsewhere

Postby ecjohnston13 on Thu Jun 18, 2015 10:50 pm

Get an email advising that my current 500GB plan that I have at $49 P/M to 100GB 50gb P/50 O/P. at $54PM. So paying more for less. Even though I'm on a contract for 500GB plan. looks like Exetel can change plans when they feel like it and force you to pay more for less or if you want equivilant your paying $80+ P/M. First a complaint to the TIO - oh and if I change I aint paying my last months bill - you can forget it.
ecjohnston13
 
Posts: 2
Joined: Sat May 16, 2015 11:45 am
Location: Cairns

Re: Back to Telstra I go or Elsewhere

Postby angelos on Fri Jun 19, 2015 9:42 am

ecjohnston13 wrote:Get an email advising that my current 500GB plan that I have at $49 P/M to 100GB 50gb P/50 O/P. at $54PM. So paying more for less. Even though I'm on a contract for 500GB plan. looks like Exetel can change plans when they feel like it and force you to pay more for less or if you want equivilant your paying $80+ P/M. First a complaint to the TIO - oh and if I change I aint paying my last months bill - you can forget it.


Apologies for the inconvenience caused, however these plans are been discontinued due to a commercial decision.

The only available plans would be the ones offered in the members facility.

Unfortunately these are the best plans that we could offer at the moment.
User avatar
angelos
Exetel Staff
 
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia


Return to Invoicing & billing

Who is online

Users browsing this forum: No registered users and 1 guest