Back to Telstra I go or Elsewhere

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ecjohnston13
Posts: 2
Joined: Sat May 16, 2015 10:45 am
Location: Cairns

Back to Telstra I go or Elsewhere

Post by ecjohnston13 » Thu Jun 18, 2015 9:50 pm

Get an email advising that my current 500GB plan that I have at $49 P/M to 100GB 50gb P/50 O/P. at $54PM. So paying more for less. Even though I'm on a contract for 500GB plan. looks like Exetel can change plans when they feel like it and force you to pay more for less or if you want equivilant your paying $80+ P/M. First a complaint to the TIO - oh and if I change I aint paying my last months bill - you can forget it.

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angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Back to Telstra I go or Elsewhere

Post by angelos » Fri Jun 19, 2015 8:42 am

ecjohnston13 wrote:Get an email advising that my current 500GB plan that I have at $49 P/M to 100GB 50gb P/50 O/P. at $54PM. So paying more for less. Even though I'm on a contract for 500GB plan. looks like Exetel can change plans when they feel like it and force you to pay more for less or if you want equivilant your paying $80+ P/M. First a complaint to the TIO - oh and if I change I aint paying my last months bill - you can forget it.
Apologies for the inconvenience caused, however these plans are been discontinued due to a commercial decision.

The only available plans would be the ones offered in the members facility.

Unfortunately these are the best plans that we could offer at the moment.

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