Disconnecting adsl keeping mobiles/voip

Note: For official invoice and billing responses use billing@exetel.com.au
Post Reply
aleclangford
Posts: 32
Joined: Thu Mar 18, 2010 7:50 am
Location: Canberra

Disconnecting adsl keeping mobiles/voip

Post by aleclangford » Sun Jul 10, 2016 1:58 pm

Hi guys,

I just recently set up a second phone line for my ADSL but cannot find a way to disconnect my existing exetel service. I would like to keep my voip and mobile accounts though.

Regards
Alec

Shukri
Exetel Staff
Posts: 276
Joined: Thu Sep 19, 2013 9:20 am
Location: Sydney

Re: Disconnecting adsl keeping mobiles/voip

Post by Shukri » Sun Jul 10, 2016 2:09 pm

Please PM your service number or details we will arrange it for you. Thanks.

Shukri
Exetel Staff
Posts: 276
Joined: Thu Sep 19, 2013 9:20 am
Location: Sydney

Re: Disconnecting adsl keeping mobiles/voip

Post by Shukri » Sun Jul 10, 2016 2:39 pm

Please note that we have sent you an email with the relevant information. Ref#10127971. Kindly reply back to us with information requested to submit the cancellation. Thanks.

Post Reply