Unplanned Network outage - Albion Park Rail, NSW- In progres

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Unplanned Network outage - Albion Park Rail, NSW- In progres

Postby nilushid on Fri Mar 17, 2017 2:15 pm

Event Notification

Location Affected: Albion Park Rail, NSW

Event Start : 16-03-2017

Products Impacted: Fiber

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

Estimated time of resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.

Once the outage has been restored kindly power cycle your modem/ router and test the service.

Exetel apologies for any inconvenience this may have caused.
nilushid
Exetel Staff
 
Posts: 164
Joined: Tue Jan 10, 2017 1:18 pm
Location: sydney

Re: Unplanned Network outage - Albion Park Rail, NSW- In pro

Postby nilushid on Fri Mar 17, 2017 10:02 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.

Exetel apologizes for any inconvenience this may have caused.
nilushid
Exetel Staff
 
Posts: 164
Joined: Tue Jan 10, 2017 1:18 pm
Location: sydney

Re: Unplanned Network outage - Albion Park Rail, NSW- In pro

Postby P Hewavitharana on Sat Mar 18, 2017 8:08 am

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.

Exetel apologizes for any inconvenience this may have caused.
P Hewavitharana
Exetel Staff
 
Posts: 128
Joined: Fri May 29, 2015 3:53 pm
Location: Colombo

Re: Unplanned Network outage - Albion Park Rail, NSW- In pro

Postby nilushid on Sat Mar 18, 2017 10:02 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.

Exetel apologizes for any inconvenience this may have caused.
nilushid
Exetel Staff
 
Posts: 164
Joined: Tue Jan 10, 2017 1:18 pm
Location: sydney

Re: Unplanned Network outage - Albion Park Rail, NSW- In pro

Postby shehanw on Mon Mar 20, 2017 8:29 am

Update

This outage has been restored.

Please power reboot your modems/routers

Exetel apologizes for any inconvenience caused.
shehanw
Exetel Staff
 
Posts: 292
Joined: Mon Sep 16, 2013 8:36 pm
Location: Australia


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