Unplanned Network outage - Albion Park Rail, NSW- In progres

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nilushid
Exetel Staff
Posts: 261
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Unplanned Network outage - Albion Park Rail, NSW- In progres

Post by nilushid » Fri Mar 17, 2017 3:15 pm

Event Notification

Location Affected: Albion Park Rail, NSW

Event Start : 16-03-2017

Products Impacted: Fiber

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

Estimated time of resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.

Once the outage has been restored kindly power cycle your modem/ router and test the service.

Exetel apologies for any inconvenience this may have caused.

nilushid
Exetel Staff
Posts: 261
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned Network outage - Albion Park Rail, NSW- In pro

Post by nilushid » Fri Mar 17, 2017 11:02 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.

Exetel apologizes for any inconvenience this may have caused.

P Hewavitharana
Exetel Staff
Posts: 128
Joined: Fri May 29, 2015 3:53 pm
Location: Colombo

Re: Unplanned Network outage - Albion Park Rail, NSW- In pro

Post by P Hewavitharana » Sat Mar 18, 2017 9:08 am

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.

Exetel apologizes for any inconvenience this may have caused.

nilushid
Exetel Staff
Posts: 261
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned Network outage - Albion Park Rail, NSW- In pro

Post by nilushid » Sat Mar 18, 2017 11:02 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.

Exetel apologizes for any inconvenience this may have caused.

shehanw
Exetel Staff
Posts: 330
Joined: Mon Sep 16, 2013 8:36 pm
Location: Australia

Re: Unplanned Network outage - Albion Park Rail, NSW- In pro

Post by shehanw » Mon Mar 20, 2017 9:29 am

Update

This outage has been restored.

Please power reboot your modems/routers

Exetel apologizes for any inconvenience caused.

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