Unplanned ADSL Network Outage - Flinders, NSW - In progress

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Unplanned ADSL Network Outage - Flinders, NSW - In progress

Postby rehanj on Sun Jun 18, 2017 4:17 pm

Event Notification

Location Affected: Flinders, NSW
Event Start Time: 18/06/2017 12:27 AEST

Products Impacted: ADSL

Additional Information:
Most customers in the above mentioned area may experience connectivity issues.

Root cause still being investigated.

Number of Services Impacted: Unknown

ETR
Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.
rehanj
Exetel Staff
 
Posts: 127
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Location: Colombo

Re: Unplanned ADSL Network Outage - Flinders, NSW - In progr

Postby nilushid on Sun Jun 18, 2017 11:42 pm

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.

Exetel apologizes for any inconvenience this may have caused.
nilushid
Exetel Staff
 
Posts: 197
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned ADSL Network Outage - Flinders, NSW - In progr

Postby shehanw on Mon Jun 19, 2017 10:44 am

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
shehanw
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Posts: 316
Joined: Mon Sep 16, 2013 9:36 pm
Location: Australia


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