Unplanned Corporate Data Outage - NSW

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Unplanned Corporate Data Outage - NSW

Postby Rashmika on Wed Jul 05, 2017 9:57 am

Event Notification

Locations Affected: multiple suburbs in New South Wales.

Event Start Time: 05/07/2017 09:15 AM AEST

Products Impacted: Corporate Data services in multiple suburbs in New South Wales.

Root cause: Still being investigated.

Exetel apologizes for any inconvenience this may have caused.
Rashmika
Exetel Staff
 
Posts: 109
Joined: Fri Jan 23, 2015 10:26 am
Location: Australia

Re: Unplanned Corporate Data Outage - NSW

Postby Rashmika on Wed Jul 05, 2017 10:59 am

Update.

Temporary fix has been applied.

Root cause: Still being investigated.
Rashmika
Exetel Staff
 
Posts: 109
Joined: Fri Jan 23, 2015 10:26 am
Location: Australia

Re: Unplanned Corporate Data Outage - NSW

Postby Rashmika on Wed Jul 05, 2017 12:19 pm

Update

All the services in NSW may experience multiple 30 minute service disruptions during the below mentioned time frame due to the permanent fix applying on the back end.

Outage time frame : 12.00am (AEST) 06th July 2017 - 06.00am 06th July 2017.
Rashmika
Exetel Staff
 
Posts: 109
Joined: Fri Jan 23, 2015 10:26 am
Location: Australia

Re: Unplanned Corporate Data Outage - NSW

Postby SankhaB on Thu Jul 06, 2017 10:17 am

Update.

The permanent fix has been applied and all the services have been restored.
SankhaB
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Joined: Thu Aug 27, 2015 3:00 pm
Location: Sydney


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