Unplanned ADSL Network Outage - BINNA BURRA, NSW

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AroshJ
Exetel Staff
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Joined: Fri May 29, 2015 4:12 pm
Location: Sri Lanka

Unplanned ADSL Network Outage - BINNA BURRA, NSW

Post by AroshJ » Mon Aug 07, 2017 7:09 pm

Location Affected: BINNA BURRA, NSW

Event Start : 07-08-2017

Products Impacted: ADSL

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

Root cause : Still investigating

Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.

Once the outage has been restored kindly power cycle your modem/ router and test the service.

Exetel apologies for any inconvenience this may have caused.

NIrmitha
Exetel Staff
Posts: 197
Joined: Wed Jan 06, 2010 1:05 pm

Re: Unplanned ADSL Network Outage - BINNA BURRA, NSW

Post by NIrmitha » Tue Aug 08, 2017 7:03 pm

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.

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