Unplanned Fibre Network Outage - Dapto, NSW

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rehanj
Exetel Staff
Posts: 326
Joined: Wed Jun 17, 2015 10:26 am
Location: Colombo

Unplanned Fibre Network Outage - Dapto, NSW

Post by rehanj » Sun Sep 09, 2018 11:48 am

Event Notification

Location Affected : Dapto, NSW

Start time of event: 09/09/2018

Products Impacted: Fibre

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

ETR : The wholesale supplier is unable to provide an Estimated time of resolution at this stage

Root cause : Malfunctioning Line Termination card

Exetel apologizes for any inconvenience this may have caused

rehanj
Exetel Staff
Posts: 326
Joined: Wed Jun 17, 2015 10:26 am
Location: Colombo

Re: Unplanned Fibre Network Outage - Dapto, NSW

Post by rehanj » Mon Sep 10, 2018 8:43 am

Update

This outage has been Restored.

Please power reboot your modems/routers and check the service.

Exetel apologizes for any inconvenience caused.

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