Planned Fibre Network Outage - All Suburbs, ACT

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judep
Exetel Staff
Posts: 370
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Planned Fibre Network Outage - All Suburbs, ACT

Post by judep » Tue Sep 10, 2019 9:36 am

Locations Affected : All Suburbs, ACT

Products Impacted : Fibre

Supplier : OPENetworks

Event Start Time : 10/09/2019, 10:00 a.m AEST

Estimated Resolution : 10/09/2019, 11:00 a.m. AEST

Root cause : Planned works carried out by OPENetworks backhaul provider.

Additional Information : Most customers in the above mentioned area may experience no connectivity

Exetel apologizes for any inconvenience this may have caused

kavindip
Exetel Staff
Posts: 96
Joined: Wed Nov 07, 2018 6:05 pm

Re: Planned Fibre Network Outage - All Suburbs, ACT

Post by kavindip » Tue Sep 10, 2019 10:24 pm

Update:

The planned work has been successfully completed.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.

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