Unplanned Fibre Network Outage - Madora Bay, Lakelands , WA

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nilushid
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Location: sydney

Unplanned Fibre Network Outage - Madora Bay, Lakelands , WA

Post by nilushid » Wed May 06, 2020 10:04 am


Event Notification


Locations Affected:
Madora Bay, Lakelands , WA

Products Impacted: Fibre

Suppliers: LBN Co

Event Start Time:
06/05/2020 04:59 (AEST)

Estimated Time of Resolution (ETR):
No ETR

Root cause: Western Power outage

Additional Information:
Most customers in the above-mentioned areas may experience no connectivity due to this issue.

Exetel apologizes for any inconvenience this may have caused.

kavindip
Exetel Staff
Posts: 456
Joined: Wed Nov 07, 2018 6:05 pm

Re: Unplanned Fibre Network Outage - Madora Bay, Lakelands , WA

Post by kavindip » Wed May 06, 2020 9:44 pm

Update

Our wholesale supplier advises the outage is ongoing.

Estimated Time of Resolution (ETR): No ETR available yet

Exetel apologizes for any inconvenience this may have caused.

KasunW
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Posts: 207
Joined: Fri Jun 07, 2019 6:03 pm

Re: Unplanned Fibre Network Outage - Madora Bay, Lakelands , WA

Post by KasunW » Fri May 08, 2020 8:52 am

Update

Our wholesale supplier advises the outage is ongoing.

Estimated Time of Resolution (ETR): No ETR available yet

Exetel apologizes for any inconvenience this may have caused.

judep
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Location: Sri Lanka

Re: Unplanned Fibre Network Outage - Madora Bay, Lakelands , WA

Post by judep » Sat May 09, 2020 9:14 am

Update

Our wholesale supplier advises the outage is ongoing.

Estimated Time of Resolution (ETR): No ETR available yet

Exetel apologizes for any inconvenience this may have caused.

KasunW
Exetel Staff
Posts: 207
Joined: Fri Jun 07, 2019 6:03 pm

Re: Unplanned Fibre Network Outage - Madora Bay, Lakelands , WA

Post by KasunW » Sun May 10, 2020 8:53 am

Update

Our wholesale supplier advises the outage is ongoing.

Estimated Time of Resolution (ETR): No ETR available yet

Exetel apologizes for any inconvenience this may have caused.

nilushid
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Posts: 971
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned Fibre Network Outage - Madora Bay, Lakelands , WA

Post by nilushid » Tue May 12, 2020 9:28 am

Update

Our wholesale supplier advises the outage is ongoing.

Estimated Time of Resolution (ETR): No ETR available yet

Exetel apologizes for any inconvenience this may have caused.

kavindip
Exetel Staff
Posts: 456
Joined: Wed Nov 07, 2018 6:05 pm

Re: Unplanned Fibre Network Outage - Madora Bay, Lakelands , WA

Post by kavindip » Tue May 12, 2020 10:26 pm

Update

Our wholesale supplier advises the outage is ongoing.

Estimated Time of Resolution (ETR): No ETR available yet

Exetel apologizes for any inconvenience this may have caused.

nilushid
Admin
Posts: 971
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned Fibre Network Outage - Madora Bay, Lakelands , WA

Post by nilushid » Thu May 14, 2020 10:06 am

Update

Our wholesale supplier advises the outage is ongoing.

Estimated Time of Resolution (ETR): No ETR available yet

Exetel apologizes for any inconvenience this may have caused.

nilushid
Admin
Posts: 971
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned Fibre Network Outage - Madora Bay, Lakelands , WA

Post by nilushid » Fri May 15, 2020 9:02 am

Update

Our wholesale supplier advises the outage is ongoing.

Estimated Time of Resolution (ETR):
No ETR available yet

Exetel apologizes for any inconvenience this may have caused.

KasunW
Exetel Staff
Posts: 207
Joined: Fri Jun 07, 2019 6:03 pm

Re: Unplanned Fibre Network Outage - Madora Bay, Lakelands , WA

Post by KasunW » Sat May 16, 2020 8:44 am

Update

Our wholesale supplier advises the outage is ongoing.

Estimated Time of Resolution (ETR): No ETR available yet

Exetel apologizes for any inconvenience this may have caused.

KasunW
Exetel Staff
Posts: 207
Joined: Fri Jun 07, 2019 6:03 pm

Re: Unplanned Fibre Network Outage - Madora Bay, Lakelands , WA

Post by KasunW » Sun May 17, 2020 8:51 am

Update

Our wholesale supplier advises the outage is ongoing.

Estimated Time of Resolution (ETR): No ETR available yet

Exetel apologizes for any inconvenience this may have caused.

kavindip
Exetel Staff
Posts: 456
Joined: Wed Nov 07, 2018 6:05 pm

Re: Unplanned Fibre Network Outage - Madora Bay, Lakelands , WA

Post by kavindip » Sun May 17, 2020 10:20 pm

Update

Our wholesale supplier advises the outage is ongoing.

Estimated Time of Resolution (ETR): No ETR available yet

Exetel apologizes for any inconvenience this may have caused.

rasikak
Exetel Staff
Posts: 436
Joined: Fri Jun 02, 2017 1:34 pm
Location: North Sydney

Re: Unplanned Fibre Network Outage - Madora Bay, Lakelands , WA

Post by rasikak » Mon May 18, 2020 9:25 am

Update:

Our supplier advises that the outage has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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