Planned Fibre Network Maintenance Outage - Pacific Paradise, QLD

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judep
Exetel Staff
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Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Planned Fibre Network Maintenance Outage - Pacific Paradise, QLD

Post by judep » Tue Oct 06, 2020 9:33 am

Event Notification

Locations Affected: Pacific Paradise, QLD

Products Impacted: Opticomm Fiber Services

Event Start Time: 07/10/2020 08:00:00 AEDT

Estimated Time of Resolution (ETR): 07/10/2020 16:00:00 AEDT

Root cause: Planned network maintenance

Additional Information: Exetel wishes to advise that there will be planned network maintenance carried out which will impact internet and phone services during the above-specified times.

Exetel apologizes for any inconvenience this may have caused

judep
Exetel Staff
Posts: 859
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Planned Fibre Network Maintenance Outage - Pacific Paradise, QLD

Post by judep » Thu Oct 08, 2020 10:15 am

Update:

Our supplier advises that the maintenance work has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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