Planned Fibre Network Maintenance - Truganina (Albright), VIC

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judep
Exetel Staff
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Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Planned Fibre Network Maintenance - Truganina (Albright), VIC

Post by judep » Fri Oct 23, 2020 10:03 am

Event Notification

Locations Affected: Truganina (Albright), VIC

Products Impacted: Opticomm Fibre Services.

Event Start Time: 27/10/2020, 23:59 AEDT

Estimated Time of Resolution (ETR): 28/10/2020, 05:00 AEDT

Root cause: Our wholesale supplier wishes to advise that there will be planned maintenance affecting users in the estate: Albright, Vic. This will affect internet & phone services for up to 1 hour and 20 minutes during the outage window. This is a continued effort to enhance the performance of the network.

Additional Information: Most customers in the above-mentioned area may experience no connectivity

Exetel apologizes for any inconvenience this may have caused

judep
Exetel Staff
Posts: 902
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Planned Fibre Network Maintenance - Truganina (Albright), VIC

Post by judep » Wed Oct 28, 2020 8:55 am

Update:

We are still following up with the Wholesale Supplier for confirmation of work completion.

Please power cycle your modem/router and check if issues persist. Exetel apologizes for any inconvenience this may have caused.

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