Unplanned Fibre Network Outage - Banksia Grove, WA

[judep]

Event Notification

Locations Affected: Banksia Grove, WA

Products Impacted: LBNCo Fiber Services

Event Start Time: 11/01/2021, 11:00 AEDT

Estimated Time of Resolution (ETR): No ETR

Root cause: Still under investigation

Additional Information: Our wholesale supplier wishes to advise that there is an unplanned outage in Banksia Grove, WA. This is currently affecting internet and phone services and being investigated.

Exetel apologizes for any inconvenience this may have caused

[nuwanthaa]

Update:

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.