Urgent Fibre Network Maintenance - Armstrong Creek, VIC

[judep]

Event Notification

Locations Affected: Armstrong Creek, VIC

Products Impacted: Opticomm Fiber Services

Event Start Time: 01/04/2021, 00:00 AEDT

Estimated Time of Resolution (ETR): 01/04/2021, 03:00 AEDT

Root cause: Urgent maintenance.

Additional Information: Our wholesale supplier wishes to advise that there will be urgent cable maintenance to resolve a service impacting issue that will be affecting users in the estate: Ashbury & Warralily Central, VIC. This will affect internet and phone services for up to 3hrs during the outage window.

Exetel apologizes for any inconvenience this may have caused.

[judep]

Update:

Our Wholesale supplier advises that the maintenance work has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.