Urgent Fibre Network Maintenance - Armstrong Creek, VIC

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judep
Exetel Staff
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Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Urgent Fibre Network Maintenance - Armstrong Creek, VIC

Post by judep » Tue Mar 30, 2021 10:01 am

Event Notification

Locations Affected: Armstrong Creek, VIC

Products Impacted: Opticomm Fiber Services

Event Start Time: 01/04/2021, 00:00 AEDT

Estimated Time of Resolution (ETR): 01/04/2021, 03:00 AEDT

Root cause: Urgent maintenance.

Additional Information: Our wholesale supplier wishes to advise that there will be urgent cable maintenance to resolve a service impacting issue that will be affecting users in the estate: Ashbury & Warralily Central, VIC. This will affect internet and phone services for up to 3hrs during the outage window.

Exetel apologizes for any inconvenience this may have caused.

judep
Exetel Staff
Posts: 1136
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Urgent Fibre Network Maintenance - Armstrong Creek, VIC

Post by judep » Thu Apr 01, 2021 10:53 am

Update:

Our Wholesale supplier advises that the maintenance work has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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